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Making the Case for the Virtual Support Center

Friday, October 8, 2010 from 1:00 PM to 4:00 PM (ET)

Southfield, United States

Making the Case for the Virtual Support Center

Ticket Information

Type Remaining End     Quantity
B Virtutal 72 tickets Ended Free  
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Event Details

Time:1-4PM

Location: Ajilon Consulting, 3000 Town Center, Suite 2600 (26th Floor), Southfield, MI

Topic: Making the Case for Virtual Support Center, Tim Dewey, President & CEO of B Virtual Inc.

Speaker Bio: 

Tim Dewey has been an active part of the service and support industry for over 15 years. Tim has been responsible for the Education and Certification business for the former STI Knowledge, and was their business unit head for sourcing solutions for over nine years. His leadership and insight positioned the company’s sourcing solutions in the upper right hand quadrant for Gartner’s Help desk Outsourcing Services three times this decade. He is the COO of B Virtual Inc., the leader in Virtual workforce solutions for the service and support industry. B Virtual provides customers the solutions they require to deliver a continuously high level of service and support, remotely.

Giveaways:

Five Complimentary Thought Rock memberships including the ITIL v3 Foundation online course (valued at $350/membership). For more information about Thought Rock you can go to www.thoughtrock.net

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When & Where



Ajilon Consulting
3000 Town Center
Suite 2600 - 26th Floor
Southfield, 48075

Friday, October 8, 2010 from 1:00 PM to 4:00 PM (ET)


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Hosted By

HDI Local Chapter – Motown



The HDI Motown Chapter is a Community of technology service and support professionals that provides regular Opportunities for its members to network, exchange best practices and enhance their skills through sponsored training and relevant educational programs.

As a legal not-for-profit corporation, chartered in December 1999, we host monthly chapter meetings at varying locations around the Metro-Detroit area and also offer some members only training and networking opportunities.  All of our monthly chapter meetings are free and open to anyone working in or interested in the IT Service and Support industry.